Order & return policies

 

USER ACCOUNT

The user is responsible for protecting their account on oolongdragon.ca and the associated password. In the event of the theft of a specific user account by a thief, Oolong Dragon does not have to compensate him.


ORDERS AND PAYMENTS

Prices are displayed in Canadian currency (CAD). The proposed payment method is Paypal and transactions are thus secure. Oolong Dragon reserves the right to refuse an order for any reason whatsoever (unavailability of products, incorrect price displayed, inaccurate information in product sheets, etc. If a user’s order is refused, the user will receive a confirmation message to this effect with a full refund.

The third-party credit card service provider must approve purchases made with a credit card. The user agrees not to resell the products sold by oolongdragon.ca, nor to transfer rights without the prior written approval of the Oolong Dragon team.


DELIVERY

Delivery is free for all orders of $ 70 or more (before taxes if applicable). Oolong Dragon only ships within Canada. For orders under $ 70, the shipping cost is set at $ 10. Oolong Dragon will ship your order within 3 business days of receiving it. Oolong Dragon will ship the product (s) using the default method or the one the user has selected at the time of ordering. By default, our third-party shipper is Canada Post. If displayed, the estimated arrival date is really only an estimate, not a commitment in itself.

Oolong Dragon cannot be held responsible for damages caused by potential delays compared to the estimated delivery date. Shipping costs will be shown when purchasing the product on this site. Oolong Dragon does business with third party transportation services for its shipments. Oolong Dragon cannot be held responsible for any loss or damage in connection with the delivery service. Product ownership and risks are transferred to the user as soon as the package is in the hands of the third-party shipper.


RETURN POLICY / GUARANTEE

To confirm…